Integrating ACORD Standards with Legacy Systems The Problem: Stuck In The Past A lot of insurers use “legacy systems” in their IT, meaning old systems that don’t use the most up-to-date technology, but are maintained because the data they store is still needed and it can be easier to keep working with an old system [...]

High Volume Data Extraction The Problem: Way Too Much Information A major brokerage firm allows clients to trade stocks and mutual funds online. In order to provide up-to-date information to these clients, the firm relies on an organization called Morningstar, which rates and values every stock and delivers a report to firms every month. It [...]

Document Generation, Collation and Distribution The Problem: The Wasteful Paper Trap Every time an insurance agent quotes a policy to a new customer, and the carrier goes ahead and issues the policy, they need to create a document the size of a Russian novel for all of the information about the policy. The company itself, [...]

Automated applications through task scheduling The Problem: A Drag On The Database Our client, a large insurance carrier, came to us with complaints about lags in their database causing efficiency issues. Their problem was that insurance carriers need massive databases to store information on all of their policies and employees. With the databases constantly being [...]

Real-Time Notifications The Problem: Wasting Time Waiting Around Traditionally, most businesses’ employee-facing sites require the employee to log in and look up information to find out about any news or changes — so if a First Notice of Loss has been assigned, or a new client signed up, or a software system changed, even those [...]

Continuous Integration and Process Streamlining The Problem: Waterlogged Workflows Several of our clients have come to us with the realization that they need to update their project management systems. Beyond automation and virtualization, which they know are essential to staying up to date, they need a new way of looking at their processes in the [...]

First Notice of Loss and Automatic Assignments The Problem: Who Gets The Case? One of the biggest difficulties in the insurance industry right now is the question of First Notice of Loss (FNoL) response. When an agency receives the first notice of loss from a client, it is of utmost importance to assign the case [...]

Business Process Automation The Problem: Less Like Architecture, More Like Archaeology Most insurers have built up processes over the years that aren’t written down anywhere or evaluated on a regular basis — they’re followed strictly from memory. These processes don’t evolve over time, because nobody stops to say “wait, why are we doing it this [...]

A single sign-on implementation The Problem: A Labyrinth of Log-Ins Because of the unique status of insurance sales agents within a firm, they found themselves in a challenging position within the IT system. In order to pull up information on a policy, agents had to work their way through a series of log-in steps that [...]

Eliminating errors and duplicate entries between agents and insurance companies through business rules framework The Problem: A Hard-To-Follow Paper Trail Our client, a large P&C carrier, was tired of errors — from simple misspellings to incorrect ages, locations and more — and duplicate entries appearing in their policy database. The root of the problem was [...]